This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Information collection and management procedures

Scope and detail of required information

Legislative underpinnings of the education work context

Organisation procedures covering handling and storing information

Major sources of information

Essential skills

It is critical that the candidate demonstrate the ability to

Integrate application of all elements of competency and their performance criteria in a diverse education environment

Identify and access varied sources of information

Collate and present information to meet organisation standards

Work effectively under pressure

Comply with organisation procedures relating to security and confidentiality

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Retrieve information from both manual and computerised systems

Analyse information

Plan and organise

Communicate effectively

Undertake problem solving

Apply the level of reading writing language and numeracy competence required to perform effectively in an education support role

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace or in a simulated workplace setting under the normal range of workplace conditions

Assessment must demonstrate consistency of application of skills and knowledge described in this unit of competency

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to relevant workplace or simulated realistic workplace setting where assessment may take place

Access to a suitable range of information sources for both candidate and the assessortrainer

Method of assessment

Assessment may include observation questioning and evidence gathered from a workplace environment

Information may include:

Internal and external sources of information may include:

Relevance and validity of information means:

Methods of information analysis may include:

Conclusions are:

Present information may include:

Recognition of contributions may include: